This policy explains how PowerSol(“we”, “us”) collects, uses, shares and protects your personal information, in line with the Protection of Personal Information Act, 2013 (POPIA).

Information we collect

We collect information you provide directly, such as your name, email address, company and message, when you submit an enquiry or apply to become a dealer. We do not ask for anything else, and the website itself stores none of it: an enquiry becomes an email and nothing more.

We also see limited technical information that your browser sends with every request, such as your IP address, and cookieless analytics covering which pages are read and roughly which country a visit came from. This site sets no cookies at all.

How we use it

To respond to your enquiries and provide quotes and support.
To manage dealer relationships and accounts.
To understand which parts of this website are useful, and improve it.

Lawful basis & consent

We process personal information on the basis of your consent, to fulfil a request you have made, or for our legitimate business interests as a distributor. You may withdraw consent at any time.

Who else handles it

We do not sell your personal information. Three service providers handle it in the course of running this website, under appropriate safeguards, and we may also disclose information where the law requires it:

Cloudflare hosts and delivers this website, so all traffic passes through them, and provides the cookieless analytics described in our cookie policy.
Web3Forms receives contact-form submissions from your browser and delivers them to us by email.
Microsoft hosts our mailboxes, so that is where an enquiry rests once it reaches us.

Cloudflare and Web3Forms operate outside South Africa, so submitting the form or simply loading a page involves a transfer of information abroad. POPIA permits this where the recipient is bound by comparable protections, which their terms provide.

Your rights

Under POPIA you have the right to access, correct or delete your personal information, to object to processing, and to lodge a complaint with the Information Regulator of South Africa.

Retention & security

This website has no database and stores nothing you submit. An enquiry exists as an email in our mailbox, and briefly in the records of the service that delivered it. We keep enquiries only as long as necessary for the purposes above, and apply reasonable technical and organisational measures to protect them.

Who we are

PowerSol (Pty) Ltd
4 Sycamore Crescent
Atlas Gardens
Contermanskloof Rd
Cape Farms
7550

Contact

For privacy queries or to exercise your rights, contact us via the contact page. Our Information Officer details will be published here.

If you require a more detailed privacy policy, please contact us and we will provide one.

Last updated: pending. This template requires review for completeness and accuracy.